Upgrades and enhancements take place regularly through presence at the customer or via electronic connection. Training and security enhancing routines are included so that new modern technology shall deliver maximum customer value.
Traditionally, systems management has been related to the security systems previously supplied by Niscayah. The objective is to also offer systems management to customers with security systems supplied by competitors. Systems management commissions also increase Niscayah's possibility of assuming responsibility for the implementation when it is time to replace the security system, which delivers added value to the customer.
The company can update the customers’ security system remotely using telecommunications or web-based solutions. Such a method of working reduces the need for work on-site and automatically results in lower operating expenses.
Niscayah has developed a market strategy for systems management, among other things, consisting of a portfolio of services focused on new as well as existing customers. The work has been conducted with the aim of aligning the service offering so that it functions globally, providing the company with a unique and broad offering, since the international customers should be able to purchase the same type of after-sales and maintenance services in several countries.