Niscayah's revenue model is based on a combination of integration/installation and agreements on services. Together they contribute to generating stable and sustainable growth.

Niscayah supplies services in the form of knowledge and specialist competence which are combined with technical security products to deliver integrated security systems.

Of Niscayah's revenues, approximately 60 percent comes from integration/installation while approximately 40 percent comes from services. Together they contribute to generating stable and sustainable growth.

Of the total sales, products only constitute 20–25 percent while they amount to approximately 30–35 percent of the installation sales. Consequently, the majority of Niscayah's revenues comes from services such as, analysis, planning, design, installation and implementation. Customer training, regular service and maintenance as well as other forms of trouble shooting are also included in the range of services that Niscayah can offer.

Integration/installation and service are two parts of Niscayah's offering which must be actively developed over time. If the company has a high installation pace without subsequent service agreements, correspondingly high margins are not generated. In the opposite scenario with a high share of service without new installations, continued growth will not be forthcoming. It is the combination of both new installations and new service agreements which contributes to stable revenues (see figure 1). Usually the contractual length of the agreements is between 1–3 years, however the actual duration of customer relationships is 7–10 years and in addition to this, Niscayah has customer relationships that goes back 20-30 years.

Niscayah's cooperation with the customer traditionally begins with an installation which represents 100 percent of the revenues. In addition, there is usually services corresponding to 8–10 percent of the basic installation per year. Through close cooperation with the customer where Niscayah continually evaluates the system, new installations can occur which in turn generates new service revenues (see figure 2).

When one applies this to the entire customer base and with inflation/cost increases of 3–5 percent, after approximately ten years the ratio between installations and service invoicing will be approximately 60/40 (see figure 3).

Niscayah's Country Presidents are all responsible for marketing both integration/installation and service agreements in order to achieve a suitable combination. Generally, a higher service share can be noted in certain markets where Niscayah has had a long presence, such as Sweden, Spain and France.